Your Privacy at sg7701 — At a Glance
These cards summarise the key principles of how sg7701 handles your personal information. The complete legal text follows below and governs in all cases.
What We Collect
sg7701 collects only the personal information necessary to operate a PAGCOR-compliant online gaming platform: your name, date of birth, Philippine mobile number, email, government ID details for KYC, and transactional data from your account activity. We do not collect data we have no legitimate use for.
Why We Collect It
Your data is used to operate your sg7701 account, process deposits and GCash withdrawals, verify your age and identity as required by PAGCOR, detect fraud and money laundering, deliver customer support in Tagalog and English, and send relevant promotional communications if you have opted in.
How We Protect It
All data transmitted to and from the sg7701 platform is encrypted with 256-bit SSL. Personal data at rest is stored on secured servers with restricted access controls. sg7701 conducts regular security audits and complies fully with the Philippines' Data Privacy Act of 2012 (R.A. 10173).
Who We Share It With
sg7701 does not sell your personal data to third parties. Limited sharing occurs only with PAGCOR (regulatory compliance), licensed payment processors for GCash/PayMaya/bank transactions, certified game providers for account authentication, and law enforcement when legally required. All third parties are bound by strict data protection agreements.
Your Rights Under R.A. 10173
As a Philippine resident, you have the right to access, correct, delete, and port your personal data held by sg7701. You may also object to specific processing activities or withdraw consent where consent is the lawful basis. All rights requests are handled by sg7701's Data Protection Officer within the timeframes required by the National Privacy Commission.
How Long We Keep It
sg7701 retains your personal data for the period your account is active and for a minimum of five years after account closure, as required by PAGCOR's record-keeping obligations and Philippine anti-money laundering regulations. Data no longer required for any legitimate or legal purpose is securely deleted or anonymised.
Contents
- 1. Introduction
- 2. Data Controller
- 3. Personal Data We Collect
- 4. How We Collect Your Data
- 5. Purposes & Legal Bases
- 6. Disclosure to Third Parties
- 7. International Data Transfers
- 8. Data Retention
- 9. Cookies & Tracking
- 10. Security Measures
- 11. Your Rights
- 12. Children & Minors
- 13. Marketing Communications
- 14. Changes to This Policy
- 15. Contact & DPO
This Privacy Policy ("Policy") describes how sg7701 ("sg7701," "we," "us," or "our") collects, uses, stores, discloses, and protects the personal information of registered players and website visitors ("you" or "Data Subject"). This Policy is governed by the Philippines' Data Privacy Act of 2012 (Republic Act No. 10173), its Implementing Rules and Regulations, and the directives of the National Privacy Commission (NPC). By using the sg7701 platform, you acknowledge that you have read and understood this Policy.
1. Introduction
sg7701 operates a PAGCOR-licensed online gaming platform serving Filipino players across the Philippines, including Manila, Cebu, Davao, Quezon City, Makati, and beyond. In the course of providing gaming services, processing financial transactions, and maintaining regulatory compliance, sg7701 necessarily collects and processes certain personal information about the individuals who use our platform.
sg7701 is committed to handling that information responsibly, transparently, and securely. This Policy sets out in plain terms what we collect, why we need it, how long we keep it, who we share it with, and what rights you have over your own data. We have written this Policy to be read and understood by Filipino players — not just lawyers.
This Policy applies to all personal data processed by sg7701 in connection with the sg7701 platform at sg7701.cam, including data collected during account registration, gameplay, financial transactions, customer support interactions, and marketing communications.
2. Data Controller
For the purposes of the Data Privacy Act of 2012, sg7701 is the Personal Information Controller (PIC) for all personal data processed in connection with the sg7701 platform. This means sg7701 determines the purposes and means by which your personal data is processed.
sg7701 has appointed a Data Protection Officer (DPO) who is responsible for overseeing data protection strategy and compliance. Contact details for the DPO are provided in Section 15 of this Policy. The DPO is the appropriate point of contact for all data rights requests, privacy concerns, and data breach notifications.
3. Personal Data We Collect
sg7701 collects the following categories of personal data, depending on the nature of your interaction with the platform:
| Category | Specific Data Points |
|---|---|
| Identity Data | Full legal name, date of birth, nationality, gender, government-issued ID type and number (e.g., PhilSys, driver's license, passport, SSS/GSIS card) |
| Contact Data | Philippine mobile number, email address, residential address |
| Financial Data | GCash account reference, PayMaya account reference, bank account details (for BPI, BDO, Metrobank transfers), deposit and withdrawal transaction records |
| Account & Gaming Data | Account username, login timestamps, game session records, bet history, win/loss records, bonus redemption history, responsible gaming settings |
| Technical Data | IP address, device type and operating system, browser type, session duration, referring URL, geolocation (city/region level) |
| Communications Data | Live chat transcripts, email correspondence, Messenger/Viber support messages, and any feedback or complaint records |
| Verification Data | KYC document images, selfie verification images where required, and the outcome of identity verification checks |
sg7701 does not collect sensitive personal information — such as racial or ethnic origin, religious beliefs, health data, or political affiliations — except where explicitly required by PAGCOR's responsible gaming or AML compliance obligations (e.g., problem gambling self-identification during self-exclusion).
4. How We Collect Your Data
sg7701 collects personal data through the following means:
- Directly from you — when you register an account, complete KYC verification, make a deposit or withdrawal, contact our support team, or respond to a promotional communication.
- Automatically through the platform — when you use the sg7701 website or mobile site, our servers automatically record technical data including IP address, device information, session data, and gameplay activity through cookies and similar tracking technologies (see Section 9).
- From payment processors — when you transact via GCash, PayMaya, BPI, BDO, or Metrobank, those processors share transaction confirmation data with sg7701 to reconcile your account balance.
- From identity verification services — third-party KYC providers may share the outcome of document verification checks with sg7701 as part of the mandatory PAGCOR identity verification process.
- From PAGCOR and law enforcement — sg7701 may receive data from PAGCOR or Philippine law enforcement agencies in connection with regulatory compliance, fraud investigations, or AML/CTF enquiries.
5. Purposes & Legal Bases for Processing
sg7701 processes your personal data only where there is a lawful basis to do so under the Data Privacy Act of 2012. The following table summarises our primary processing purposes and their corresponding legal bases:
| Purpose | Legal Basis |
|---|---|
| Account registration and operation | Performance of a contract |
| Identity verification (KYC) and age verification (21+) | Legal obligation (PAGCOR directive) |
| Processing deposits and withdrawals via GCash, PayMaya, and bank transfer | Performance of a contract |
| Anti-money laundering (AML) and counter-terrorism financing (CTF) monitoring | Legal obligation (R.A. 9160, as amended) |
| Fraud detection and platform security | Legitimate interest / Legal obligation |
| Customer support and dispute resolution | Performance of a contract / Legitimate interest |
| Responsible gaming monitoring and self-exclusion management | Legal obligation (PAGCOR Responsible Gaming Framework) |
| Personalised promotions and marketing communications | Consent (you may opt out at any time) |
| Platform improvement and analytics | Legitimate interest |
6. Disclosure to Third Parties
sg7701 does not sell, rent, or trade your personal data to any third party for commercial purposes. We share personal data only in the following limited and controlled circumstances:
- PAGCOR and Regulatory Bodies: sg7701 is legally required to provide player data to PAGCOR on request and to report certain transactions as required by the Anti-Money Laundering Act and PAGCOR's licensing conditions.
- Payment Processors: Transaction data is shared with GCash, PayMaya, BPI, BDO, and Metrobank solely to process your deposits and withdrawals. These processors are independently regulated and bound by their own data protection obligations.
- Game Providers: Licensed game suppliers (such as PG Soft, Pragmatic Play, and Jili) receive a secure player token for session authentication. They do not receive your full identity or financial data.
- KYC Verification Partners: Third-party identity verification services receive your ID documents and selfie images to complete the mandatory PAGCOR KYC process. These partners are contractually bound to use the data only for verification purposes.
- Law Enforcement and Courts: sg7701 will disclose personal data to Philippine law enforcement agencies, courts, or other government bodies when legally compelled to do so by a valid court order, subpoena, or regulatory directive.
- Business Transfers: In the event of a merger, acquisition, or transfer of the sg7701 business, your personal data may be transferred to the successor entity. You will be notified of any such transfer in advance, and the successor entity will be bound by this Policy or a successor policy offering equivalent protections.
All third parties with whom sg7701 shares personal data are required to implement appropriate technical and organisational security measures and to process data only in accordance with sg7701's instructions and applicable Philippine law.
7. International Data Transfers
Some of sg7701's service providers — including game software vendors and KYC verification partners — may be located outside the Philippines. Where personal data is transferred internationally, sg7701 ensures that:
- The recipient country or organisation provides an adequate level of data protection as assessed by the National Privacy Commission.
- Appropriate safeguards are in place, such as data processing agreements incorporating the NPC's standard contractual clauses or equivalent protections.
- The minimum necessary data is transferred, limited strictly to what is required for the specific processing purpose.
In all cases, the protections afforded to you under this Policy and Philippine law continue to apply regardless of where your data is processed.
8. Data Retention
sg7701 retains your personal data only for as long as is necessary for the purposes described in this Policy, or as required by applicable law and PAGCOR regulations. The following retention periods apply:
- Active account data — retained for the full duration of your account's active status.
- Post-closure account data — retained for a minimum of five (5) years after account closure, as required by PAGCOR's record-keeping obligations and the Anti-Money Laundering Act.
- KYC verification documents — retained for a minimum of five (5) years following the last transaction on the account.
- Transaction records — retained for a minimum of five (5) years for AML compliance purposes.
- Customer support communications — retained for three (3) years from the date of each interaction.
- Marketing consent records — retained until you withdraw consent, plus one (1) year thereafter for compliance audit purposes.
When the applicable retention period expires and no other legal basis for retention exists, personal data is securely deleted or irreversibly anonymised. Anonymised data (which cannot be re-linked to any individual) may be retained indefinitely for statistical and platform improvement purposes.
9. Cookies & Tracking Technologies
sg7701 uses cookies and similar tracking technologies to operate and improve the platform. Cookies are small text files placed on your device by your browser when you visit sg7701.cam. They serve the following purposes:
- Strictly Necessary Cookies: Required for the platform to function — these include session authentication cookies that keep you logged in to your sg7701 account during a session. You cannot opt out of these without disabling the platform entirely.
- Performance & Analytics Cookies: Collect aggregated, anonymised data about how players use the platform — which pages are most visited, where players encounter errors, and how long sessions last. This data is used to improve the sg7701 experience for Filipino players.
- Functional Cookies: Remember your preferences such as language settings, display preferences, and responsible gaming reminder configurations.
- Marketing Cookies: Used to deliver relevant promotional content to you if you have consented to receive marketing from sg7701. These cookies track interactions with sg7701's promotional materials.
You may manage your cookie preferences through your browser settings. Note that disabling non-essential cookies will not prevent you from using the sg7701 platform, but may affect certain features and personalisation.
10. Security Measures
sg7701 implements the following technical and organisational security measures to protect your personal data from unauthorised access, disclosure, alteration, or destruction:
- 256-bit SSL/TLS encryption for all data in transit between your device and the sg7701 platform — the same standard used by Philippine banking applications.
- Encryption at rest for sensitive personal data stored on sg7701 servers, including identity documents and financial data.
- Access controls that restrict access to personal data on a strict need-to-know basis. sg7701 staff cannot access your account data without a legitimate operational reason, and all access is logged.
- Two-factor authentication available to all sg7701 players and mandatory for administrative accounts.
- Regular security audits and penetration testing conducted by independent third-party security firms.
- Incident response procedures designed to detect, contain, and notify affected individuals and the National Privacy Commission of any personal data breach within 72 hours of discovery, as required by R.A. 10173.
While sg7701 takes all reasonable steps to protect your personal data, no internet-based platform can guarantee absolute security. You are responsible for maintaining the confidentiality of your sg7701 account credentials and for notifying sg7701 immediately if you suspect unauthorised access to your account.
11. Your Rights Under Philippine Law
Under the Data Privacy Act of 2012 (R.A. 10173), you have the following rights with respect to your personal data held by sg7701:
Right to Access
Request a copy of all personal data sg7701 holds about you, including how it is used and with whom it has been shared.
Right to Rectification
Request correction of inaccurate or incomplete personal data held in your sg7701 account.
Right to Erasure
Request deletion of your personal data where it is no longer necessary for the purpose it was collected, subject to sg7701's legal retention obligations.
Right to Object
Object to the processing of your personal data for direct marketing purposes or where processing is based on legitimate interest.
Right to Data Portability
Receive your personal data in a structured, commonly used, machine-readable format for transfer to another controller.
Right to Withdraw Consent
Withdraw consent for any processing activity that relies on consent (e.g., marketing emails) at any time, without affecting the lawfulness of prior processing.
To exercise any of these rights, contact sg7701's Data Protection Officer using the details in Section 15. sg7701 will respond to all rights requests within 15 business days, as required by the NPC's implementing rules. If you are unsatisfied with sg7701's response, you have the right to lodge a complaint with the National Privacy Commission of the Philippines.
12. Children & Minors
The sg7701 platform is strictly restricted to individuals aged 21 years and above, in compliance with PAGCOR regulations governing online gaming in the Philippines. sg7701 does not knowingly collect personal data from any individual under the age of 21.
If sg7701 becomes aware that personal data has been collected from a person under the age of 21, the relevant account will be immediately suspended, all gaming activity will be voided, and the personal data will be deleted in accordance with PAGCOR's minors protection guidelines. Deposited funds (less any processing fees) will be returned to the original payment method following identity verification of the account holder.
If you are a parent or guardian and believe that your child has registered on the sg7701 platform, please contact our Data Protection Officer immediately using the details in Section 15.
13. Marketing Communications
With your consent, sg7701 may send you promotional communications about bonuses, new games, special events, and platform updates via SMS, email, Messenger, or Viber. Your consent is obtained during account registration and is entirely optional — it is not a condition of using the platform.
You may withdraw your marketing consent at any time by:
- Updating your communication preferences in your sg7701 account settings.
- Clicking the "unsubscribe" link in any marketing email from sg7701.
- Contacting our support team via live chat and requesting removal from marketing communications.
Withdrawal of marketing consent will not affect your ability to use the sg7701 platform or receive transactional communications (such as deposit confirmations, withdrawal notifications, and security alerts) which are sent on the basis of contract performance, not consent.
14. Changes to This Privacy Policy
sg7701 reserves the right to update this Privacy Policy at any time to reflect changes in our data processing practices, applicable Philippine law, NPC guidance, or PAGCOR regulatory requirements. Where an update materially affects your rights or how sg7701 processes your personal data, we will provide at least 7 days' prior notice by posting the updated Policy on the Platform and, where practicable, sending a notification to your registered email or mobile number.
The "Last Updated" date at the top of this Policy will be revised each time a change is made. We encourage you to review this Policy periodically. Your continued use of the sg7701 platform after the effective date of any revision constitutes your acceptance of the updated Policy.
15. Contact & Data Protection Officer
For all privacy-related enquiries, data rights requests, or concerns about sg7701's data practices, please contact our Data Protection Officer (DPO):
- Live Chat: Available 24/7 at sg7701.cam — reference "Privacy / DPO Request" in your message.
- Email: [email protected] — subject line: "Privacy Policy / Data Rights Request".
- Messenger / Viber: Via the official sg7701 support account — mark your message "Attn: DPO".
Our support team handles privacy enquiries in both Tagalog and English, 24 hours a day, seven days a week. We will acknowledge receipt of your request within 2 business days and provide a full response within 15 business days as required by the NPC's implementing rules.
If you remain unsatisfied after sg7701's response, you may escalate your complaint to the National Privacy Commission of the Philippines through the NPC's official channels.
Play with Confidence at sg7701
Your personal data is protected. Your games are fair. Your payouts are real. sg7701 is the PAGCOR-regulated platform Filipino players in Manila, Cebu, Davao, and across the archipelago trust with their gaming experience — and their privacy.
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